Rhythm & Relief

Privacy Policy

  1. Information We Collect

    We collect Personal Information—information that identifies you or your device—when you interact with our websites, apps, social media pages, or other services (the “Site”). This includes:

    1. Information You Provide

      • Contact details (name, email, phone, address) when you sign up for updates, create an account, or donate.
      • Payment information when making a donation (processed securely by PCI-compliant third-party processors).
      • Content you submit, such as messages, forms, or search queries. We may combine this with other information we have collected from you.
    2. Sensitive Data

      Please do not share sensitive details (e.g., race, religion, health). If we ever request such data, we will obtain your explicit consent as required by law.

    3. Children

      Our Site is not directed to children under 13. We do not knowingly collect information from minors, and we will delete it if discovered.

    4. Location Information

      If you opt in through your browser, we may collect geolocation data in connection with comments or other features.

    5. Automatically Collected Information

      When you visit the Site, we automatically gather:

      • Device & Browser Data: IP address, operating system, browser type, screen resolution, etc.
      • Cookies & Analytics: Small files placed on your device to improve your experience and help us understand usage. We use Google Analytics, but do not allow Google to use our analytics data for its own purposes. You can block or delete cookies in your browser settings, though some features may not work.
  2. How We Use Your Information

    We use Personal Information to:

    • Process donations, event registrations, and other transactions.
    • Respond to inquiries and provide requested information.
    • Send administrative updates, event notices, and mission-related communications.
    • Improve our Site, analyze trends, and develop new services.
    • Enforce our terms, comply with legal obligations, and protect rights and safety. We may also use non-identifying information for any lawful purpose.
  3. Sharing Your Information

    We do not sell your Personal Information or share mobile contact details for marketing. We may share data only with:

    • Service Providers: Vendors who perform services such as website hosting, analytics, email delivery, or payment processing.
    • Affiliates/Partners: Other charitable organizations for mission-related purposes.
    • Legal/Business Needs: To comply with law, respond to government requests, protect rights or safety, or as part of a reorganization or merger.
  4. International Data Transfers

    Rhythm & Relief is based in the United States. By using our Site, you consent to your data being processed in the U.S., which may have different privacy protections than your country.

  5. Security

    We maintain industry-standard safeguards, including SSL/TLS encryption and PCI-compliant payment processors, to protect your information. No system is completely secure, but we strive to keep protections current.

  6. Data Retention

    We retain Personal Information only as long as necessary for the purposes described or as required by law.

  7. Your Rights and Choices

    • Communications: Opt out of emails by following unsubscribe links or contacting us.
    • Cookies: Control or disable cookies through your browser.
    • EU/EEA Residents: You may request access, correction, deletion, restriction of processing, or object to automated decision-making. Contact us to exercise these rights.
    • You may also lodge a complaint with your local data protection authority.
  8. Changes to This Policy

    We may update this Privacy Policy from time to time. Updates take effect when posted. Please check this page periodically for the latest information.

  9. Contact Us

    For questions or to exercise your rights, email info@rhythmandrelief.org.

    Or write to:

    Rhythm & Relief
    1100 Busch Garden Court
    Pasadena, CA 91105 USA
    Attn: Legal